Glan Clwyd District General Hospital

Bodelwyddan, Rhyl, Clwyd, Wales, LL18 5UJ
 
79 reviews

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Written by a patient
26th November 2020


I am only talking about the mammogram and scan I have recently had, as I have not had good help at all from other departments in this hospital. I recently had a mammogram the lady who did the mammogram made me feel at ease which was really nice, she was nice and friendly, so thumbs up to her. I went back a few weeks later for a mammogram ultra sound and the staff that were in the room with me looking after me were all really lovely as well and made me feel at ease especially the two members of staff that were actually doing the ultra sound and the member of staff that walked out of the room with me to show me where the changing room was. thanks guys to all of you for just being nice. good luck and take care.

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Written by a carer
21st October 2020


I'd like to compliment the staff on the door at entrance B. They happily helped my husband who was having problems with breathing by finding a wheelchair and chatting amiably whisked him down to CT scan. When I returned I realised I had left my bag in the waiting room and they volunteered to push me back to CT to collect it. Such a pleasant and happy couple eased any stress of attending

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Written by a carer
21st October 2020


My wife was admitted to Glan Clwyd hospital in September 2020. This was after a previous stay from February to June at which time she contracted Covid 19 on the ward. After discharge she never really picked up. In September she was on Ward One. Telephone calls frequently went unanswered. When a call was answered, information was sparse and frequently differed from one staff member to another including Doctors. One Doctor stated she was improving and would be considered for discharge soon. The next day a different Doctor stated that that was not the case and she wasn’t responding to treatment. I suggested that she be sent home but he insisted on trying another antibiotic. At the end of September I received a call stating that we could visit as she was unlikely to recover. On October 3rd she died. The care she received varied from poor to adequate at best. On one occasion, my daughter asked if she could be made more comfortable. On removing the bed covers, my Wife was found to be lying in her own urine. The lack of dignity afforded my Wife was painful to experience. Had she been sent home her treatment and care, although not professional would have been considerably better and whatever the outcome she would have been afforded the dignity denied to her in this hospital. Shame on you and your medical and nursing staff. Hero’s? Not in my opinion or that of my family and friends.

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Written by a patient
4th October 2020


Having been driven to the hospital by three wonderful caring paramedics, I was given an examination to check my heart; and a blood test. Once the staff were obviously satisfied that I was in no immediate danger I was moved into the A& E waiting room. The staff were extremely busy, but I was informed as to how long I would need to wait before being taken to the doctor. Whilst waiting to speak to the doctor a nurse was kind enough to bring warm drinks to all the patients waiting, which I thought was most kind; since they were obviously under pressure with the volume of patients Having been called for my appointment the young female doctor could not have been more kind, she listened with great care, and was most thorough in the examination given. I cannot thank and praise both the ambulance service and the hospital staff enough, they were wonderful, and it is comforting to know that we have such caring, dedicated and professional men and women looking after our health in this area. i would gladly leave a review for the doctor who took my case had I known her name.

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Written by a carer
18th August 2020


Terrible service, inpolite staff all sat about doing nothing, ask someone a question amd that is when you will find out noone has a clue what is going on. Every single door and handle was covered in visible smears, absolutely shocking

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Written by a patient
12th August 2020


I can not thank the staff at glan clwyd enough, for not only saving my life literally, but diagnosing me and treating me quickly and efficiently with the upmost curtesy and respect that every member of the hospitals staff from the consultants, the ordinary doctors, the nursing and health care workers to even the cleaning crews and porters. Even the kitchen staff made sure thar every detail of my care and welfare was attended to. I am now on the way to a full recovery from two types of cancer and I am looking forward to getting on with the rest of my life thanks to everyone at glan clwyd hospital. So with a heart felt Thankyou keep up the great work and help other people to live and have a rewarding life. Yours sincerely, miss Suzanne swift.

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Written by a patient
27th July 2020


My stay was thankfully, brief, but having had another experience in a hospital in Liverpool to make comparisons with, I can say that YGC gave far and away the better care in every way. The nurses treated me with kindness and respect, the doctors were professional and the food was not just edible, but fresh and hot and tasty and well cooked. Well done.

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#sayThankYou

Would like to say thank you to all NHS staff Doctors Nurses Cleaners Porters and anyone iv forgot well done PS I am knitting pairs of hearts but not sure how to go about getting them to the Hospital they are in separate bags could someone give me a call if possible on 07496674717 thank you

15th April 2020
 
Written by a patient
26th March 2020


Big thank you to staff at glan clwyd hospital, the Secretary, pharmacy Staff, and Nicola who dropped off my wife's injections on the way home from her shift. My wife depends on klaxene injections and was running low The Secretary got a prescription signed by Dr Dunga, dropped it into the Pharmacy, they dispensed it, and lovely Nicola dropped it off on her way home. All done and dusted in 12 hours. What dedicated and professional staff They are a credit to the NHS and themselves and we are very lucky to have them. Thank you so much for the work you do,the care you give, and for being there. Best Regards Ray +Sheila Williams

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Written by a carer
31st December 2019


My father 97 admitted to A and E Sunday at 1.30am. Today is Tuesday 13.39 and he is still in the same seat. He has not been given his meds yesterday which include Warfarin. What a disgrace. I will complain in the highest terms as far up as I can. Are you waiting for him to die there? Seems like it.

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Short link to review Glan Clwyd District General Hospital: http://iwgc.net/eb39i